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Hating On The New Employees

#1 User is offline   JadeCorsett 

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Post icon  Posted 06 October 2009 - 06:38 PM

Hey guys,

With the start of 3.0 there have been a lot of new employees who obviously don't know their way around and might not have bothered to read the employee manual. A lot of them have started new threads asking questions that many of us have answered several times before or the questions should belong in a thread that already exists.

With that, I've also noticed a high amount of noobie bashing happening. I understand getting frustrated at them for not knowing where to place a thread or asking a question that's already been answered. Hell, I'm even prone to getting annoyed with them, and I've been trying to curb it. But what I don't understand is taking it to a whole different level with insulting and belittling. This started with the launch of 3.0 and has escalated to the point of maliciousness.

The other day a new thread popped up with the same old questions that's been answered before, and Puck answered the new person with such civility, and I thought that it was such a breath of fresh air to not have everyone immediately jumping on the person for maybe not taking the time to read.

What I'm wondering is if there is a prejudice against new employees just because they're new. I'm afraid that a lot of regulars are scaring these new people and turning them off the site or just even the main boards. So, can we just maybe watch what we say and try to be kind during this new phase of DMI?

Sorry to be so serious. I just wanted to get that off my chest.
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#2 User is offline   JimandCyndi 

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Posted 06 October 2009 - 06:42 PM

Something to remember, we were all new once. :)
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#3 User is offline   JadeCorsett 

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Posted 06 October 2009 - 06:46 PM

View PostJimandCyndi, on Oct 6 2009, 10:42 PM, said:

Something to remember, we were all new once. :)

Of course. I'm just curious if a lot of us read the employee manual when we first joined like we say the new people should've done before posting anything.
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#4 User is offline   justagrunt 

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Posted 06 October 2009 - 06:54 PM

What if we're equally mean to an old employee as we are to a new one - you know 1:1 - kind of even it out....

Just messing with you Jade. :)
(formerly alicatsmom RM Extraordinaire, Ft. Collins) now justagrunt

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#5 User is offline   Hugo 

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Posted 06 October 2009 - 06:58 PM

An interesting dilemma.

When we were new at Elizabeth, we had konamouse to guide us through the basics. She was a terrific RM who made every effort to make noobies feel at home and welcome and was available to answer any questions.

But with the RMs inactive, and the noobies having to earn their way into branches, they are left hanging.

Perhaps when the RMs are active again, and there are branches to join, the noobies can get more attention again. The trick will be getting them into the branches to get the help from the RM.

In the meantime, they are in noobie limbo.
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#6 User is offline   Jadeling 

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Posted 06 October 2009 - 07:13 PM

Twin Jade, this is actually something I was thinking about this week. There are certain times when an influx of new threads asking already answered questions is just inevitable and now that there's a 2000sb requirement it's even more important for everyone to be helpful and civil because it's going to take new people a lot of time to get into a branch at first so they're going to need help, and a lot more motivation to actually stick around long enough to get into a branch.

I really think the forum patrol should be expanded so that questions can get quickly answered and then just close the thread.

Hugo also brings up another point I've thought about. Usually when someone joins the game, they pick a branch and the RM and some of the more active employees will hit up their comments with helpful tips and basically tell them how to get started, and a lot of those folks would otherwise not really get involved. So I think if the goal is truly to get more people involved in DMI then it would probably be a better idea to allow people to join branches right away, but not have their stats count for a branch until they're out of temp status (at 2000 or however many Sbs)

Basically I think the 2000Sb requirement was a good idea in theory, but probably needs some serious tweaking.

And I think in the future when they think about changing things like that, they'd do well to open polls to get feedback from the people who are actually using this site, ya know?
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#7 User is offline   adimike55 

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Posted 06 October 2009 - 07:29 PM

OK, it is time to put an an APB for OLC to get this place in order.

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#8 User is offline   JadeCorsett 

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Posted 06 October 2009 - 07:29 PM

View PostJadeling, on Oct 6 2009, 11:13 PM, said:

Twin Jade, this is actually something I was thinking about this week. There are certain times when an influx of new threads asking already answered questions is just inevitable and now that there's a 2000sb requirement it's even more important for everyone to be helpful and civil because it's going to take new people a lot of time to get into a branch at first so they're going to need help, and a lot more motivation to actually stick around long enough to get into a branch.

I really think the forum patrol should be expanded so that questions can get quickly answered and then just close the thread.

Hugo also brings up another point I've thought about. Usually when someone joins the game, they pick a branch and the RM and some of the more active employees will hit up their comments with helpful tips and basically tell them how to get started, and a lot of those folks would otherwise not really get involved. So I think if the goal is truly to get more people involved in DMI then it would probably be a better idea to allow people to join branches right away, but not have their stats count for a branch until they're out of temp status (at 2000 or however many Sbs)

And I think in the future when they think about changing things like that, they'd do well to open polls to get feedback from the people who are actually using this site, ya know?

I think the FP are trying their best with what they have. People can always pm an FP if they really want something moved or changed.

This is sort of a double edged sword, because with the 2,000 sb mark, we want to weed out the non-actives, but then again we want more people to be involved straight away. Over all, I do prefer the 2,000 mark way from the point of view of an RM.

Polls would be an interesting idea, but I think they went with the 2,000 thing based off of suggestions from last year. We had been wanting a way to get rid of clones and one-timers.
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#9 User is offline   adimike55 

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Posted 06 October 2009 - 07:30 PM

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#10 User is offline   adimike55 

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Posted 06 October 2009 - 07:30 PM

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#11 User is offline   LaQutis 

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Posted 06 October 2009 - 07:33 PM

View PostJimandCyndi, on Oct 6 2009, 04:42 PM, said:

Something to remember, we were all new once. :)

Words of wisdom but Sheesh Cyndi, I'm still trying to find my way around this joint dangit!
<---Newbie over here! :) and I need help! How do you post? :)
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#12 User is offline   JadeCorsett 

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Posted 06 October 2009 - 07:33 PM

View Postadimike55, on Oct 6 2009, 11:29 PM, said:

OK, it is time to put an an APB for OLC to get this place in order.

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SO TRUE!

This is what happens when our leader goes astray. Factions start breaking out, everyone goes berserk, prophecies start being made. It's madness!
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#13 User is offline   LaQutis 

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Posted 06 October 2009 - 07:33 PM

new people unit become one and break the walls...er...I'm a Coconut just remember that :)
On the rizz zill aka real! (hahaha) anyways enough of that nonsense but it would be to your best
interest as a newbie if you took the time to read the employee manual... Jade said it best and there
will always be peeps in here that will help.
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#14 User is offline   mikekrisza 

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Posted 06 October 2009 - 07:33 PM

Adi, your Photoshop skills have vastly improved.
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#15 User is offline   adimike55 

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Posted 06 October 2009 - 07:34 PM

LaQ!
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#16 User is offline   LaQutis 

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Posted 06 October 2009 - 07:35 PM

How goes adi? Great to see ya friend... :)
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#17 User is offline   JadeCorsett 

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Posted 06 October 2009 - 07:38 PM

View PostLaQutis, on Oct 6 2009, 11:33 PM, said:

new people unit become one and break the walls...er...I'm a Coconut just remember that :)
On the rizz zill aka real! (hahaha) anyways enough of that nonsense but it would be to your best
interest as a newbie if you took the time to read the employee manual... Jade said it best and there
will always be peeps in here that will help.

There will always be people who don't read the manual, that's a given. But there's definitely no need to call them an idiot just because they don't. There are better ways of telling them to read before posting.
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#18 User is offline   LaQutis 

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Posted 06 October 2009 - 08:21 PM

^ I agree and I'm always helping new people because It's amazing that they want to ask a Coconut
a Q! I'm like um I'm a Coconut! but I lead them the right way and not astray...
LaQutis, LaQ, LQ, Quey, The Coconut
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#19 User is offline   djkw418 

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Posted 06 October 2009 - 08:22 PM

There's new employees???


They sound like the same employees for the past 3 years.
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#20 User is offline   bhartz13 

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Posted 06 October 2009 - 08:56 PM

I gues I need to get around here more often. i didn't realize this was happening.
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